Frequently Asked Questions

Shipping / Delivery

 
1. Do you ship internationally? How much is shipping? 
Yes, we do ship everywhere. Shipping in the United States - $5.00. Europe - $6.00. Canada - $7.00 and International - $7.00.

2. Where do you ship from?
Most of our items are shipped from United States. Our shop's currency is in USD!

3. How long will it take to receive my order?
Order processing time takes 1-3 business days before shipment. Each item listed in our store has delivery times in description.

In most cases delivery time is -

You can Contact us or email info@hodlersstore.com if you have any questions

 

Payment 

1. What payment methods do you accept?
We accepts all major credit cards from Visa, Mastercard, American Express as well as Shop Pay, Apple Pay, and Google Pay.

 

Sizing

1. What sizes are available for your clothing?

We offer different sizes for every piece of clothing. Each product should have their own measurements for you to compare yourself/a garment you have. If there are none, let us know by email info@hodlersstore.com and we can get you them!

 

Returns / Exchanges

1. I changed my mind. Can I cancel my order and get my money back please?

We do not issue refunds once the order is in the process of creation or shipped. However, if you contact us quickly after making the order, we can cancel your order and refund your money!

2. Can I return an item for a full refund?
Unfortunately, there are strictly no returns unless there are defects in the products. If there is, please inform us within a week of receiving. In that case, we would be happy to help find resolution for the issue!

3. Can I exchange an item for a larger or smaller size?
We do not do exchanges once the order is in the process of creation or shipped.
However, if you contact us quickly after making the order, we can change the size of an item.

If you have any more questions regarding returns / exchanges please take a look at detailed returns policy or get in touch with as - info@hodlersstore.com